Challenges

The current trend toward low rates in the financial market requires consulting on savings with more of a focus on unit-linked accounts. The company was looking to rally its sales team behind this key objective and take the opportunity to transform sales training.

250

salespeople trained

50%

improvement on KPI for unit-linked acounts

85%

satisfaction with new

digital training tools

The Halifax Consulting Solution

Involving managers at the earliest possible stage to track improvements in their teams’ attitude before tackling a blended-learning programme. This led into micro-learning to raise awareness, followed by practical workshops then mobile-learning reinforcement. In one year, the product mix was completely transformed to focus on unit-linked accounts.

Keys to success

  • Regional deployment to adapt to management supervision.
  • Initial awareness-raising phase involving micro-learning to instil purpose and channel energies in “gaming” mode.
  • Client meetings scheduled just after the training workshops.

More about our other success

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